Case study · Marketing Manager

Jawda: after-sales care for Taager

Jawda was the B2C subsidiary of Taager, the B2B2C social e-commerce platform. It provided a warranty on all Taager products and let end customers return and exchange orders without dealing with Taager or the seller directly.

Social media

Facebook was Jawda's biggest channel, since the brand mainly served a mass-market audience in Egypt.

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Website content

The website's goal was a seamless request experience for the 10K+ users it served every day.

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